Comcast to monitor bandwidth

16 09 2008

Comcast has announced that they are amending their Acceptable Use Policy on the first of October, to limit their high-speed internet customers to 250GB per month. They say that less than 1% of users will violate this policy – even though it’s obvious that everyone’s usage grows all the time, as internet content grows more intense (like video).

In order to monitor your usage, of course, they have to have a way of measuring and storing the numbers … but they are NOT making the numbers available to the customers. Only if you violate the limit will you find out from Comcast via a phone call the following month. And if you violate the amount twice in a six-month period, your service is cut off for a year.

Why not make the numbers available directly to the customers, Comcast? Most of us will never approach the limit and won’t care to look, but for those customers who even occasionally need to large transfers of data – perhaps for publication, or transfer of work product, whatever – shouldn’t they be able to see the data so they can monitor themselves?